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Mia
Mia Chat
AI communication platform
Legal

Terms of Service

Last updated: April 25, 2026 · Effective immediately

1

Acceptance of Terms

By creating an account, accessing, or using Mia Chat Messenger ("the Service"), operated by MediaMake ("we", "us", "our"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you must not use the Service.

These Terms constitute a legally binding agreement between you and MediaMake. We reserve the right to update these Terms at any time. Material changes will be communicated through the app or via email at least 30 days before they take effect.

2

Eligibility

You must be at least 16 years of age to use Mia Chat Messenger. By using the Service, you represent and warrant that you meet this age requirement. If you are between 16 and 18 years old, you confirm that you have obtained parental or guardian consent to use the Service.

We do not knowingly collect or solicit personal information from anyone under 16. If we learn that we have collected personal information from a child under 16, we will delete that information promptly.

3

Account Responsibilities

  • You must provide accurate, current, and complete information during registration
  • You are solely responsible for maintaining the confidentiality of your account credentials
  • You must not share your account credentials with any third party
  • You are responsible for all activity that occurs under your account, whether authorized or not
  • You must immediately notify us of any unauthorized use of your account
  • We are not liable for any loss arising from unauthorized use of your account
4

Acceptable Use Policy

You agree to use the Service only for lawful purposes and in accordance with these Terms. You expressly agree not to:

  • Send spam, unsolicited messages, malware, or any malicious content
  • Harass, bully, threaten, defame, or intimidate other users
  • Share illegal, violent, hateful, or sexually explicit content
  • Attempt to access other users' accounts or private data without authorization
  • Use automated tools, bots, or scrapers to access, collect, or abuse the Service
  • Circumvent rate limits, security measures, or access controls
  • Impersonate another person, entity, or falsely claim affiliation
  • Use the Service for any activity that violates applicable local, national, or international law
  • Distribute viruses, trojans, worms, or other harmful software through the Service
  • Engage in any activity that could damage, overburden, or impair the Service infrastructure

Violation of these rules may result in immediate suspension or termination of your account without prior notice.

5

AI Assistant (Mia)

Mia Chat includes an AI assistant ("Mia") powered by third-party language models. By using Mia, you acknowledge and agree that:

  • Mia is provided on an "as-is" basis and may produce inaccurate, incomplete, or misleading responses
  • You must not rely on Mia for medical, legal, financial, tax, or other professional advice
  • Conversations with Mia may be processed by third-party AI providers as described in our Privacy Policy
  • MediaMake is not liable for any decisions made or actions taken based on Mia's responses
  • You must not use Mia to generate content that violates these Terms or applicable law
6

Content Ownership & License

You retain all ownership rights to the content you create and share through the Service. By uploading or transmitting content, you grant MediaMake a non-exclusive, worldwide, royalty-free, sublicensable license to store, process, transmit, and display your content solely as necessary to operate and provide the Service.

This license terminates when you delete the content or your account, except where copies have been shared with other users or are required for legal compliance. You represent that you have all necessary rights to grant this license and that your content does not infringe on any third-party rights.

7

Marketplace

The Mia Chat Marketplace allows users to list and discover items. MediaMake acts solely as a platform and is not a party to any transactions between users. We are not responsible for:

  • The quality, safety, legality, or accuracy of listings
  • The ability of sellers to sell items or buyers to pay
  • Any disputes arising between buyers and sellers

Users are solely responsible for compliance with applicable laws regarding their marketplace activities.

8

Subscriptions & Payments

Mia Chat offers a free tier with essential features. Premium features require a paid subscription. By subscribing, you agree that:

  • Payments are processed securely through Stripe (web/Android) or Apple In-App Purchase (iOS)
  • Subscriptions renew automatically unless cancelled before the renewal date
  • You can manage or cancel your subscription at any time from Settings
  • Prices may change with at least 30 days prior notice
  • Refunds are handled in accordance with applicable consumer protection laws and the respective app store policies

We do not store your payment card details. All payment information is handled directly by our payment processors.

9

Intellectual Property

The Mia Chat Messenger application, including but not limited to its design, source code, compiled code, graphics, logos, user interface, trademarks, and all associated intellectual property, is the exclusive property of MediaMake and is protected by international copyright, trademark, and other intellectual property laws.

You may not copy, modify, distribute, sell, lease, reverse-engineer, decompile, or create derivative works based on the Service or any part thereof without prior written consent from MediaMake.

10

Limitation of Liability

To the maximum extent permitted by applicable law, MediaMake, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any loss of profits, revenue, data, goodwill, or other intangible losses
  • Any damages resulting from unauthorized access to or alteration of your data
  • Any damages resulting from third-party content or conduct on the Service

Our total aggregate liability for any claims arising out of or relating to the Service shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) EUR 100.

11

Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, whether express, implied, or statutory, including but not limited to:

  • Implied warranties of merchantability and fitness for a particular purpose
  • Warranties of non-infringement, accuracy, or reliability
  • Warranties that the Service will be uninterrupted, error-free, or secure

Some jurisdictions do not allow the exclusion of certain warranties. In such cases, the above exclusions apply to the fullest extent permitted by applicable law.

12

Indemnification

You agree to indemnify, defend, and hold harmless MediaMake, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any applicable law or regulation
  • Your content or any content submitted through your account
  • Your infringement of any third-party rights
13

Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, and with or without notice, if we reasonably believe that you have violated these Terms or engaged in conduct that may expose MediaMake to legal liability.

You may delete your account at any time from Settings. Upon termination:

  • Your right to access and use the Service ceases immediately
  • Your personal data will be handled in accordance with our Privacy Policy
  • Sections regarding limitation of liability, indemnification, and governing law survive termination
14

Dispute Resolution

In the event of any dispute arising from these Terms or the Service, you agree to first attempt to resolve the dispute informally by contacting us at [email protected]. We will endeavor to resolve the dispute within 30 days.

If the dispute cannot be resolved informally, it shall be submitted to binding arbitration or resolved through the competent courts, in accordance with the governing law specified below.

15

Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the European Union and the applicable laws of the jurisdiction in which you reside, without regard to conflict of law principles.

For users within the EU/EEA, any disputes shall be resolved through the competent courts of your place of residence. Nothing in these Terms affects your statutory rights as a consumer under applicable EU law.

16

Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

17

Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and MediaMake regarding the use of the Service, superseding any prior agreements.

18

Contact

If you have any questions about these Terms of Service, please contact us:

MediaMake

Email: [email protected]

Website: mediamake.app